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One-on-One Care, Convenient Locations, Prompt Evaluations

“Where Experience Makes the Difference”

800.428.2224

How Can Physical Therapy Help?

Your injury often produces pain, swelling, loss of motion and strength. It also causes loss of function. Physical Therapy can help you get back to your activities faster. With modalities we can help decrease inflammation and minimize scar tissue to lessen your pain and heal your injury faster. Our exercise prescriptions can help you get stronger. Our hands on approach helps you regain your range of motion and feel more flexible. Work training programs and functional training programs help you get back to what you like doing faster

What Insurances do we accept?

A Doctor’s prescription is required to have insurance cover Physical Therapy services. We accept most insurances including Blue Cross, Tufts, Harvard Pilgrim, Fallon, Aetna, United Health Care, Medicare, Mass Health, Auto, Worker’s Compensation. Please call for a complete list of accepted insurances

What if I want to Cancel my appointment ? What is your Cancellation policy?

We have found that consistent attendance and taking an active role in treatment is the key to success. To accomplish this, it is extremely important that you attend each of your scheduled appointments. If you know that you will be unable to make a scheduled appointment, call our Front Desk Coordinator immediately for rescheduling, and allow us to fill your therapist's time slot.

We require 24 hours advance notice of an appointment cancellation, In the event of a late cancellation or “no-show”, your account will be assessed a $25 cancellation fee.

Therapists will make every effort to treat you at your scheduled appointment time, so we ask that you attend all appointments on time. Late arrival may result in a shortened or canceled treatment session.

If you have three cancellations or no-shows during the course of therapy, we reserve the right to remove you from our active patient caseload. We will notify you via telephone if such action is taken. To resume services, you may be required to obtain a new prescription from your physician if treatment has not been rendered within 30 days from your last appointment.

For Workers' Compensation and Auto accident patients we are required to notify the patient's Physician, Case Manager and Employer of non-compliance with therapy.

Can I see a physical therapist directly?

Yes, in the State of Massachusetts physical therapists provide regular care without the referral of a physician. However insurance reimbursement for physical therapy services requires a referral. In Massachusetts, appropriate referrals may come from any medical physician (M.D. or D.O.), podiatrist (for foot related diagnoses), chiropractor (for spinal related diagnoses) or dentist (for TMJ or oral fracture diagnoses).

Massachusetts law allows prospective patients to first be evaluated by a physical therapist to determine if a physical therapy program is indicated. If so, the therapist will consult with your doctor. Please call and speak with one of our therapists (or e-mail us) if you have any questions on how we may be able to help you.

Doesn't physical therapy hurt?

The phrase "no pain, no gain" has gotten a lot of press. Similarly, many expect that P.T. means pain and torture; not physical therapy. The correct answer is that more pain does not equate with more gain. Above all, don't forget the obvious. You're seeing a physical therapist to feel better; not worse. While some treatments do stretch stiff joints to make them more flexible, or stress muscles to make them stronger, you should feel that discomfort only during the few seconds of applying the stress. One rule about your therapy program that goes without exception is:
a) if you feel nothing, you're getting no benefit.
b) if you have pain that lasts more than a few seconds after being stretched, you or the therapist is over-doing it and you need to "back-off".
c) during the stretch or exercise, you may feel a very tolerable discomfort that ends as soon as the stretch or exercise stops.
Don't confuse fatigue with pain. Fatigue is a not painful. It is a normal effect of exercise training that goes away with rest.

What should I wear for my treatments?

Wear comfortable clothes that either leave the injured area exposed or are easy to remove. If needed we can provide you with a gown to wear. Patients that will be doing a lot of exercises frequently prefer to wear or change into "gym attire".

Malden

380 Pleasant Street (rte 60), Suite 12

Leonard Professional Building

Malden, MA 02148

p 781.321.7012

f 781.321.5329

MapQuest Directions

Hyde Park

The Lowney Building

1234 Hyde Park Avenue, Suite 204

Lowney Medical Bldg

Hyde Park, MA 02136